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Keystone Pipeline System — Customer Information

Overview

TC Energy offers customers great opportunities to reach U.S. Midwest and U.S. Gulf Coast markets via the Keystone Pipeline System. The 4,324-kilometre (2,687-mile) Keystone Pipeline System plays a key role in connecting Alberta crude oil supplies to U.S. refining markets in Illinois, Oklahoma and Texas, as well as connecting U.S. crude oil supplies from the Cushing, Okla., hub to refining markets in the U.S. Gulf Coast through our Marketlink Pipeline System.

Keystone Customer Portal

Current Keystone Pipeline System customers log in here.

To apply for shipper status, please contact us portal_admin@tcenergy.com.

To submit a future Nomination, please contact Keystone Portal Administrator at least ten (10) Banking Days prior to the desired Nomination Date, such that Shipper can complete a Customer Application and satisfy Financial Assurance requirements.

 

Notice of shipment dates

Here is a list of dates for 2023.
 

Documents and maps

TC Energy offers customers great opportunities to reach U.S. Midwest and U.S. Gulf Coast markets via the Keystone Pipeline System. The 4,324-kilometre (2,687-mile) Keystone Pipeline System plays a key role in connecting Alberta crude oil supplies to U.S. refining markets in Illinois, Oklahoma and Texas, as well as connecting U.S. crude oil supplies from the Cushing, Okla., hub to refining markets in the U.S. Gulf Coast through our Marketlink Pipeline System.

14.52 MB
Keystone System Customer Information Map
 

How are we regulated?

The Keystone Pipeline System is governed by two regulatory bodies, the Federal Energy Regulatory Commission (FERC), and the Canada Energy Regulator (CER), which replaced the National Energy Board (NEB) in August 2019.

Regulatory documents

Federal Energy Regulatory Commission (FERC)

Rules & Regulations
Tariff
FERC 5.6.0
Cancels
FERC 5.5.0
Entity: TransCanada Keystone Pipeline, LP
Issuance Date: June 26, 2022
Effective Date: August 1, 2022
Committed and Uncommitted Rates
Cancels
FERC 6.84.0
Entity: TransCanada Keystone Pipeline, LP
Issuance Date: March 30, 2023
Effective Date: May 1, 2023
Uncommitted Joint Tariff
Cancels
FERC 7.28.0
Entity: TransCanada Keystone Pipeline GP Ltd and TransCanada Keystone Pipeline, LP
Issuance Date: December 1, 2022
Effective Date: January 1, 2023
FERC Keystone Tariff Index – March 1, 2023

Canada Energy Regulator (CER)

Rules & Regulations
Entity: TransCanada Keystone Pipeline GP Ltd
Issuance Date: June 27, 2022
Effective Date: August 1, 2022
Committed and Uncommitted Rates
Entity: TransCanada Keystone Pipeline GP Ltd
Issuance Date: November 21, 2018
Effective Date: January 1, 2019
Uncommitted Joint Tariff
Entity: TransCanada Keystone Pipeline GP Ltd and TransCanada Keystone Pipeline, LP
Issuance Date: December 1, 2022
Effective Date: January 1, 2023

Complaint regarding CER Tariff No. 44: CER Hearing Order RH-005-2020

Regulatory contacts

Canada Energy Regulator (CER)
Local 1-403-292-4800 1-403-292-5503
Toll-Free 1-800-899-1265 1-877-288-8803

WEBSITE EMAIL

Federal Energy Regulatory Commission (FERC)
Local 1-202-502-6088
Toll-Free 1-866-208-3372

WEBSITE  EMAIL

 

Ways to reach us

We’re here to answer your questions. For general questions, you can contact us by email, but for a quicker response, please call us directly

Keystone Pipeline System - Shipper Information
General Enquiries