Keystone Pipeline System — Customer Information
Overview
TC Energy offers customers great opportunities to reach U.S. Midwest and U.S. Gulf Coast markets via the Keystone Pipeline System. The 4,324-kilometre (2,687-mile) Keystone Pipeline System plays a key role in connecting Alberta crude oil supplies to U.S. refining markets in Illinois, Oklahoma and Texas, as well as connecting U.S. crude oil supplies from the Cushing, Okla., hub to refining markets in the U.S. Gulf Coast through our Marketlink Pipeline System.
Keystone Customer Portal
Current Keystone Pipeline System customers log in here.
To apply for shipper status, please contact us portal_admin@tcenergy.com.
To submit a future Nomination, please contact Keystone Portal Administrator at least ten (10) Banking Days prior to the desired Nomination Date, such that Shipper can complete a Customer Application and satisfy Financial Assurance requirements.
Notice of shipment dates
Here is a list of dates for 2023.
Documents and maps
TC Energy offers customers great opportunities to reach U.S. Midwest and U.S. Gulf Coast markets via the Keystone Pipeline System. The 4,324-kilometre (2,687-mile) Keystone Pipeline System plays a key role in connecting Alberta crude oil supplies to U.S. refining markets in Illinois, Oklahoma and Texas, as well as connecting U.S. crude oil supplies from the Cushing, Okla., hub to refining markets in the U.S. Gulf Coast through our Marketlink Pipeline System.
How are we regulated?
The Keystone Pipeline System is governed by two regulatory bodies, the Federal Energy Regulatory Commission (FERC), and the Canada Energy Regulator (CER), which replaced the National Energy Board (NEB) in August 2019.
Regulatory documents
Federal Energy Regulatory Commission (FERC)
FERC 5.6.0
FERC 5.5.0
FERC 6.91.0
FERC 6.90.0
FERC 7.30.0
FERC 7.29.0
Canada Energy Regulator (CER)
CER Tariff No. 57
NEB Tariff No. 23
NEB Tariff No. 34
NEB Tariff No. 28
CER Tariff No. 61
CER Tariff No. 60
Complaint regarding CER Tariff No. 44: CER Hearing Order RH-005-2020
Regulatory contacts
Canada Energy Regulator (CER) | ||
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Local | 1-403-292-4800 | 1-403-292-5503 |
Toll-Free | 1-800-899-1265 | 1-877-288-8803 |
Federal Energy Regulatory Commission (FERC) | ||
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Local | 1-202-502-6088 | |
Toll-Free | 1-866-208-3372 |
Ways to reach us
We’re here to answer your questions. For general questions, you can contact us by email, but for a quicker response, please call us directly
Keystone Pipeline System - Shipper Information | ||
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General Enquiries | liquids_pipelines@tcenergy.com |