Contact us
Ways to reach us
We’re here to answer your questions. If you prefer to contact us by email, you can contact the appropriate department in the Email us section below. For a quicker response, please call the appropriate department directly at the number in the Department Phone, fax & mail section below, or if you need to report an emergency or incident related to one of pipelines or power facilities, please call us directly at the appropriate number in the Emergencies section below.
Corporate head office
450 - 1 Street S.W. Calgary, AB
Canada, T2P 5H1
1-800-661-3805 Toll-Free (North America)
Contact us
Main contact numbers
Non-emergency calls
If you have a general question call our corporate head office toll-free at 1-800-661-3805. For media-related questions, contact our Media Relations department toll-free at 1-800-608-7859. For all other questions, see our Department contacts section.
Emergencies
Emergency calls only
To report incidents or emergencies, at a TC Energy power facility or on one of our North American pipelines, please call the appropriate number below. If your call is not related to an incident or emergency, call one of the Main contact numbers shown above.
CANADA
All Pipelines
Canadian Mainline
Foothills System
Grand Rapids, Northern Courier,
Keystone System (CA)
NGTL System
Trans Québec & Maritimes (TQM)
Coastal Gas Link
White Spruce and Mackay East pipelines
Power & Storage
Gas Storage (Edson, Crossfield)
Co-Generation (Host Facilities)
Bécancour
UNITED STATES
U.S. Liquids Pipelines
TC Oil Pipeline Operations Inc
Keystone System (US)
MarketLink
Bakken MarketLink
U.S. East Pipelines
Columbia Gas
Crossroads
Hardy Storage
Millennium
1-866-485-3427 Columbia Gulf
1-800-830-9865 Portland Natural Gas
U.S. Central & West: All Pipelines
ANR Pipeline Company
Bison Pipeline System
Gas Transmission Northwest
Great Lakes Gas
Iroquois Transmission System
North Baja
Northern Border
Tuscarora Gas Transmission
MEXICO
All Pipelines
El Encino-Mazatlan
Guadalajara
Naranjos-El-Sauz
Tamazunchale
Topolobampo
Tuxpan-Tula
Click or Call Before You Dig
If you’re planning to dig in North America, visit ClickBeforeYouDig.com
or call your local One-Call Centre first.
CANADA
Alberta: 1-800-242-3447
British Columbia: 1-800-474-6886
Manitoba: 1-800-940-3447
Saskatchewan: 1-866-828-4888
Ontario: 1-800-400-2255
Quebec: 1-800-663-9228
UNITED STATES
All states: 811
National One-Call Directory: 1-800-by-state
Connect with us on social media
What have we been up to lately? Follow us on our social media channels for news, videos, stats and other important updates.
TC Energy Facebook: Visit us
TC Energy Twitter: Follow us
TC Énergie Twitter (French): Follow us
TC Energía Twitter (Spanish): Follow us
TC Energy Jobs Twitter: Follow us
TC Energy LinkedIn: Connect with us
YouTube: Subscribe to us
Department phone, fax & mail
Communications / Media Relations
Mailing address:
Head Office
450 - 1 Street S.W. Calgary, AB
Canada, T2P 5H1
1-800-608-7859
Toll-Free (North America)
Community Investment
Mailing address:
c/o TC Energy
450 - 1 Street S.W. Calgary, AB
Canada, T2P 5H1
For more information about donations and sponsorship call:
1-800-661-3805
Toll-Free (North America)
Community Relations
Mailing address:
c/o TC Energy
450 - 1 Street S.W. Calgary, AB
Canada, T2P 5H1
public_affairs_ca@tcenergy.com
1-855-895-8754
(Community Relations)
Crossing Applications
Ethics Help-Line
1-888-920-2042
(Canada/US)
800-099-0445
(Mexico)
Learn more about our Code of Business Ethics.
Submit a report at EthicsPoint.
Human Resources
Mailing address:
c/o TC Energy
450 - 1 Street S.W. Calgary, AB
Canada, T2P 5H1
1-403-920-2000
1-800-661-3805
Toll-Free (North America)
U.S. and Canada: careers@tcenergy.com
Mexico: careers_mexico@tcenergy.com
Investor Relations
Mailing address:
c/o TC Energy
450 – 1 St. SW
Calgary, Alberta Canada
T2P 5H1
1-403-920-7911
1-800-361-6522
Toll-Free (North America)
Transfer agent for common and preferred shares:
Computershare Trust Company of Canada
Mailing address:
100 University Ave.
8th Floor
Toronto, ON
Canada, M5J 2Y1
1-800-340-5024
Toll-Free (North America)
1-514-982-7959
(Outside North America)
Keystone XL Pipeline Project
Project hotline: 1-866-717-7473
Mail - U.S.A.
KXL Pipeline (U.S.)
2700 Post Oak Blvd.,
Suite 400
Houston, TX 77056
Mail – Canada
KXL Pipeline (Canada)
450 - 1 Street S.W. Calgary, AB
Canada, T2P 5H1
Visit the KXL website.
Interested in becoming a KXL vendor? Complete our Vendor Registration Form.
Shipper information
To apply as a KXL Shipper, please contact us at portal_admin@tcenergy.com
Landowner Help Line
Mailing address:
c/o TC Energy
450 - 1 Street S.W. Calgary, AB
Canada, T2P 5H1
1-866-372-1601
(Canada)
1-877-287-1782
(U.S.)
Natural Gas Storage (regulated)
Mailing address:
c/o TC Energy
450 - 1 Street S.W. Calgary, AB
Canada, T2P 5H1
1-403-920-7859
(Marketing & Optimization)
1-800-608-7859
Toll-Free (North America)
1-403-216-2923
(Gas Control & Optimization Scheduling Hotline)
Natural Gas Storage (unregulated)
Mailing address:
c/o TC Energy
450 - 1 Street S.W. Calgary, AB
Canada, T2P 5H1
1-403-920-5583
(Marketing & Optimization)
1-403-216-2923
(Gas Control & Optimization Scheduling Hotline)
Natural Gas Pipeline Systems
Mailing address:
c/o TC Energy
450 - 1 Street S.W. Calgary, AB
Canada, T2P 5H1
1-800-661-3805
Toll-Free (North America)
GTN Gas Control:
Mainline Volume Planning:
PNGTS:
TQM:
ANR & GLGT Gas Control:
Power Marketing & Trading
Canadian Power and Eastern Commercial Operations:
Ontario Power contact:
Power Marketing West — Alberta
Mailing address:
c/o TC Energy Corp.
450 - 1 Street S.W. Calgary, AB
Canada, T2P 5H1
Ken Kunz
Vice-President, Western Power:
Western Power Marketing — Alberta
Ryan Laverty
Manager, Power Marketing, Western Power:
Kelsey Johannson
Representative, Power Marketing, Western Power:
Power Trading & Operations
Darren Angerman
Director, Power Trading & Operations:
Conor Loewer
South West Trader, Western Power:
Western Generation Development
Roy Schumacher
Director, Power Development West:
Vendor Registration
TC Energy accepts applications from vendors looking to supply our projects. We seek out qualified local businesses for contracting and employment opportunities.
To be considered, please complete this form. Once your credentials have been established, you may be invited to bid on project work.
Operations websites
Canada — Natural Gas
Gazoduc TQM I TQM Pipeline
Coastal GasLink Pipeline Project
United States — Natural Gas
ANR Pipeline Company
Bison Pipeline System
Great Lakes Gas Transmission
Gas Transmission Northwest
Iroquois Gas Transmission System
North Baja Pipeline
Northern Border System
Portland Natural Gas Transmission System
Tuscarora Gas Transmission
Canada and United States — Oil & Liquids
Canada — Power
Meter requests and corporate websites
Columbia Meter Requests
Meter Request Process & User ID Request
Corporate websites
TC Energy Corporation
TC Energie
TC Energia
TC PipeLines, LP
ColumbiaPipeInfo.com
Ethics Help Line
TCCustomerExpress.com
TCMAS.MX
TCPlus.com
Youth Energy Safe I Sécuri Jeunes Énergie