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See Legal Notices for important information on the climate-related content on this website.

Homeowner DIY

Before any digging project on your property, you are required to contact One Call Service to locate underground facilities and utilities. This safety step is crucial whether you're doing the work yourself or hiring professionals. It only takes a moment and keeps everyone (and those important utilities) safe and sound! Every year, damage to underground utilities costs taxpayers billions of dollars, as well as numerous injuries and even death, all of which could be prevented by using your local One Call service.

Start with a locate request

Every province/state has a service that will help identify the approximate location and depth of underground utilities. Locate requests must be made at least three working days in advance in US and CAN and a minimum of five days in advance in Ontario.

One-call infographic
Download infographic

Home Improvements and DIY

Request a locate before starting any of these activities:

  • Planting Trees or Shrubs
  • Installing a Fence
  • Installing Drainage
  • Building a Deck or Shed
  • Installing Outdoor Lighting or Mailbox
  • Installing a pool, pond or water feature

Working Near Pipelines

Construction of a facility on a pipeline ROW, vehicle or mobile equipment crossing the ROW, or any ground disturbance near the ROW requires written consent from TC Energy.

No construction or excavation activities of any kind shall be performed on or near TC Energy’s ROW until TC Energy personnel have reviewed the location of all affected facilities and the limits of the ROW and provided an approved Agreement. This includes crossing with heavy equipment or blasting within 300 m in CA and 325 feet in the US of the pipeline.

If your project goes ahead without proper approval from the pipeline operator, you are at risk of damaging the pipeline, creating an unsafe situation potential project delays, and possible fines and penalties from regulators.

Consult TC Energy early in your planning for any major developments on or near pipeline facilities

To avoid delays, municipal authorities, developers and landowners to consult with TC Energy early in the planning stage of a major development project on or near a right-of-way. This will allow TC Energy sufficient time to ensure pipelines and facilities are appropriately incorporated into the plan and that any new development near our facilities meets regulatory and TC Energy requirements. Where pipelines require mitigation, it may take 3+ years to complete the mitigation work.