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See Legal Notices for important information on the climate-related content on this website.

Crossing and encroachments

What is a crossing?

A crossing can be a temporary or permanent structure across, on, along, or under a facility or pipeline right-of-way (ROW). A crossing can also mean equipment or machinery crossing over the pipeline ROW or facility site.

Examples of crossings:

  • Installing or replacing fencing
  • Installing pipe, cable, conduit or other utilities
  • Digging any hole or trenching
  • Building a shed or outbuilding
  • Using the ROW to turn around heavy equipment
  • Driving or transporting heavy equipment or heavy loads on or across the ROW
  • Storing or piling material like earth, gravel or construction equipment on the ROW

All of these activities and more require written consent from the pipeline operator to ensure the safety of the public and the continued integrity and safe operation of the pipeline. Follow the instructions on the written consent form and submit to:

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How to apply for written consent

  1. Determine the location of your work relative to TC Energy's facilities. Work is not permitted to begin on the right-of-way until written consent has been obtained.
  2. A request for written consent can be submitted to TC Energy through our online application form at writtenconsent.tcenergy.com
  3. To better serve you and speed up your request, please provide the following information:
    • Proposed activity – what are you planning to do?
    • Location of proposed work (GPS coordinates and legal land location)
    • Make and model of any equipment that will cross/encroach the pipeline facilities.
    • Proposed activity date
    • Axle load (weight)
    • Your name and phone number
    • Email address
  4. You can also inquire by phone at 1-877-872-5177 or by email at crossings@tcenergy.com
  5. Make a locate request either online (ClickBeforeYouDig.com) or by calling your local One-Call Centre early, at least 3-5 business days in advance
  6. The One-Call Centre will notify owners of buried utilities in your area, who will send representatives to mark these facilities with flags, paint or other marks, helping you avoid damaging them. Often written consent for minor activities can be obtained directly from a regional TC Energy representative through a locate request.
  7. Once your information has been assessed and potential impacts have been evaluated, TC Energy may:
    • Grant consent without any conditions
    • Grant consent that requires certain conditions to be met to assure safety, or
    • Not grant consent

Important for U.S.: This may be a requirement by state law or the Pipeline and Hazardous Materials Safety Administration (PHMSA), who may issue fines or penalties for non-compliance. A TC Energy representative MUST be present for any work conducted on the pipeline right-of-way.

Important for Canada: This is a requirement for all pipelines regulated by the Canada Energy Regulator (CER), Alberta Energy Regulator or the British Columbia Energy Regulator (BCER), who may issue fines or penalties for non-compliance. A TC Energy representative MUST be present for any work conducted on the pipeline right-of-way.

Documents

Driving over pipelines

See how weight can impact a pipeline if proper measures aren’t taken. To help protect the pipeline, special measures can be taken to help distribute the weight of the crossing and minimize any impact to the pipeline.

Help keep the pipeline and the community safe by getting approval first!

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To help protect the pipeline, special measures can be taken to help distribute the weight of the crossing and minimize any impact to the pipeline.

Driving over pipelines animation

If you need to cross a pipeline right-of-way, simply contact our crossings team. You can avoid delays in your work by contacting them early, at least 10 days in advance, and we will work with you to find a way to do so safely.

Often, consent for minor activities can be obtained directly from a regional TC Energy representative through a locate request.

You may only be driving over it once or twice, but for a pipeline designed to last decades, each incident adds up. Help keep the pipeline and the community safe, and get approval first.

Emergency contacts

Canada

Landowner and general inquiries:
1-866-372-1601
cdn_landowner_help@tcenergy.com

Click Before You Dig

Emergency contacts

United States

In case of emergency, click here for contact numbers

Contact our US crossings team:
1-800-562-8931
us_crossings@tcenergy.com

 

Landowner inquiries:
1-877-287-1782

General inquiries:
1-855-458-6715
Public_awareness@tcenergy.com

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Emergency contacts

Mexico

Call before you Dig:
01-800-111-3333

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