As COVID-19 grinds the world to a standstill, the majority of our workforce is adjusting to working from home, and acclimating to our new but temporary reality can prove to be difficult at the best of times. With an added twist, many schools and childcare facilities across North America have shut down in an effort to flatten the curve and reduce the spread of the virus – leaving many of our team members balancing childcare and day-to-day work tasks.

On Nov. 11, we recognize Veterans Day in the U.S. and Remembrance Day in Canada in honour of those who've served, continue to serve and sacrifice, and in memory of those who gave their lives for our freedom.

This report—produced since 2001—provides us with the opportunity to comprehensively and transparently report on our economic, social and environmental performance. We define corporate responsibility (CR) as our “commitment to operating in an economically, socially and environmentally sustainable manner while recognizing the interests of our stakeholders.”

Ce rapport annuel est un rapport complet sur les activités d’une entreprise au cours de l’année précédente.